Documentation
How to use MusterHR
Every screen in the product, explained — for employees, managers, HR and finance teams. Written against the software itself, so what you read is what you get.
Setting MusterHR up
Create the workspace, decide who gets which access, then configure the company.
Using it day to day
Sign in, clock your hours, apply for leave and read your payslip.
Running HR
People records, hiring and onboarding, documents and policies.
Something is not working
Common problems by symptom, and the words the product uses.
All chapters
01Getting startedThis chapter covers what MusterHR is, how a company workspace is created and what the 14-day trial includes, how to sign in (and what to do when you cannot), how invitations work for people joining an existing company, and how to find your way around the app. It is written both for the person setting MusterHR up for the first time and for an employee who has just received an invitation email.02Roles and permissionsMusterHR decides what you can see and do from the roles on your sign-in. This chapter explains the six roles, gives a full capability matrix for every task area, describes how "team only" and "own only" scoping works, and shows how a Super Admin grants or removes roles in People → User accounts. It is written for whoever administers the portal, but anyone wondering why a page is missing from their sidebar will find the answer here.03Employee records and profilesEvery person in MusterHR has one employee record: the single place that holds04Hiring, offers and onboardingThis chapter covers everything that happens before a new joiner's first day: inviting a candidate, sending them an offer letter, what the candidate sees on their offer link, the joining details and documents they submit themselves, and the checks HR does to turn them into an active employee. It is written for whoever runs hiring paperwork — in MusterHR that is a user with the HR / Ops role (or a Super Admin) — and the middle sections describe exactly what the candidate sees, so you can talk them through it. If you are new to the product, read Getting started first; Roles and permissions explains the roles named below.05AttendanceAttendance in MusterHR is a work timer: you clock in when you start the day, take breaks if you need them, and clock out when you finish. This chapter covers clocking for everyone, the month view and its statuses, exporting a month, correction requests when the clock was not used properly, and — for managers, HR and Super Admins — the Attendance approvals queue and the team view. Everything is recorded in Indian Standard Time (IST).06Leave and holidaysLeave in MusterHR runs on a balance per leave type for the April–March financial year, plus a company holiday calendar that decides which days are working days at all. This chapter covers the leave types the product ships with, applying for leave and how the days are counted, comp-off for days you worked on a holiday or weekly off, optional (restricted) holidays, cancelling a request, the approval queue for managers and HR, and how HR maintains the holiday calendar. Everything is in Indian Standard Time (IST).07Payroll and payslipsThis chapter covers the whole pay cycle in MusterHR: setting up each person's salary structure, creating a monthly payroll run, generating and adjusting payslips, publishing them to employees and recording the payment. It also covers the other end — My payslips, where every employee downloads their own payslip as a PDF. If you only want your own payslips, skip to My payslips.08Documents, policies and announcementsThis chapter covers the three places MusterHR keeps company paperwork and company messages: the document vault, where employees file ID proofs, certificates and agreements and HR verifies them; policies, where HR publishes a policy version and employees read and acknowledge it on the record; and announcements, the company and department feed. It is written for everyone — employees will mostly need My documents and Policies, HR will need all of it.09Performance reviews and probationMusterHR handles two related things: performance reviews, which run in cycles that HR opens for the whole company, and probation, which tracks each new joiner up to the day their employment is confirmed. This chapter covers both — creating and running a review cycle, writing a self-review, writing a manager review, finalising and acknowledging, and then how probation due dates are worked out and how HR confirms, extends or ends employment. It is written for everyone who touches either: employees writing their own review, managers writing reviews and recommendations, and HR running the cycle.10Assets and offboardingThis chapter covers the two things that bracket the end of someone's time with you: the company equipment you hand out and take back, and the exit itself — resignation or termination, clearance sign-off by each area, the full-and-final settlement, and the moment you revoke access. It is written for HR/Ops and Finance, for managers who sign off a handover, and for employees who want to know what happens to their laptop and their final dues. Nothing here assumes you have read another chapter.11Reports, company settings and administrationThis chapter covers the administrative side of MusterHR: the five reports and their CSV exports, the branding you control under Company settings, and the User accounts screen where logins, roles and passwords are managed. It also explains Sign-in activity and what the system records in its audit log. It is written for whoever runs the workspace — usually a Super Admin or HR / Ops — although managers, finance and reporting users can open parts of it too. If you are looking for what each role is allowed to do in general, see Roles and permissions.12FAQ and troubleshootingThis chapter is for the moment something does not work the way you expected. It is organised by symptom rather than by feature, so you can scan for the message on your screen or the thing that went wrong, read a short answer, and either fix it yourself or know exactly who to ask. It is written for everyone who uses MusterHR — employees, managers, HR and finance — and each answer says which of those it applies to. If you are new to the product, start with Getting started instead.13GlossaryThis chapter defines the words you will meet in MusterHR, in three parts: product terms that are specific to this software, Indian HR and payroll terms as the product uses them, and a consolidated list of every status you can see on a record, with what it means and where it is explained in full. It is written for everyone — look a word up here and follow the link to the chapter that covers it properly. Nothing here assumes you have read another chapter.
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