Chapter 13
Glossary
This chapter defines the words you will meet in MusterHR, in three parts: product terms that are specific to this software, Indian HR and payroll terms as the product uses them, and a consolidated list of every status you can see on a record, with what it means and where it is explained in full. It is written for everyone — look a word up here and follow the link to the chapter that covers it properly. Nothing here assumes you have read another chapter.
This chapter defines the words you will meet in MusterHR, in three parts: product terms that are specific to this software, Indian HR and payroll terms as the product uses them, and a consolidated list of every status you can see on a record, with what it means and where it is explained in full. It is written for everyone — look a word up here and follow the link to the chapter that covers it properly. Nothing here assumes you have read another chapter.
Throughout MusterHR, times are Indian Standard Time (IST), money is in rupees shown with two decimals and Indian digit grouping (₹1,80,000.00), and the year runs April to March.
Product terms
| Term | What it means |
|---|---|
| Workspace (also tenant) | Your company's own copy of MusterHR, created when someone signs up at musterhr.com. All your people, leave, payroll and documents live inside it and no other company can see them. The branding on it — logo and brand colour — is set under Company settings. See Getting started. |
| Employee record | The record of a person: their employee code, name, contact details, employment details, address, bank and identity details, documents and salary. Held under People → Employees. Every employee has exactly one. See Employee records and profiles. |
| User account (also login) | The sign-in itself: an email address, a password, roles and an account status. It is a separate thing from the employee record — an account can exist with no employee record linked (the screen says "No employee record linked"), and an employee record can exist with nobody able to sign in for it. Accounts are managed under People → User accounts. See Reports, company settings and administration. |
| Employee code | The identifier printed next to a person's name everywhere in the app, for example FDT-2026-0001 or FDT-INT-2026-0001 for an intern. It is allocated automatically when the record is created; the year in it is the financial year of the joining date, and the last part is a running number. |
| Role | What an account is allowed to do. The six roles are Super Admin, HR / Ops, Manager, Finance, Employee and Reporting. One account can hold several. Only a Super Admin can change roles. See Roles and permissions. |
| Reporting manager | The person set on an employee's record who approves their leave and attendance corrections and sees them under Approvals → My team. An employee can have no manager. |
| Self-service | The part of the app you use on your own behalf, grouped in the sidebar under My space — your profile, attendance, leave, payslips, documents, assets and reviews. Every role except Reporting has it. |
| Change request | A request from an employee to change a field HR holds for them: Preferred name, Current address, Permanent address, City, State or PIN code. It is raised from My profile and lands in People → Change requests for HR to approve or reject. Your mobile number, alternate number and personal email you edit yourself without a request. |
| Correction request | A request to fix a day's attendance when the clock was not used properly. You send the times you should have had; approving it replaces the recorded times for that day. Managers and HR see these under Approvals → Attendance approvals. See Attendance. |
| Review cycle | A named performance period with a rating scale, created by HR under Reviews → Review cycles. It is created as a draft; opening it enrols every active employee with their manager as reviewer. Types are Probation, Quarterly, Half-yearly, Annual and Ad-hoc. See Performance reviews and probation. |
| Competency | One of the five areas a review rates: Communication, Ownership, Quality of work, Collaboration, Growth & learning. Ratings run from 1 to the cycle's highest rating (between 3 and 10; 5 is usual), labelled 1 Needs improvement, 2 Developing, 3 Meets expectations, 4 Exceeds expectations, 5 Outstanding. |
| Clearance | The checklist an exit case works through, one line per area — IT (email and access, then devices), Finance (advances and dues), Manager (handover), HR (exit interview and documents) and Admin (access card and office assets). Each line is signed off as Cleared or Flagged, and any dues entered against a line are recovered from the final settlement. See Assets and offboarding. |
| Settlement (final settlement, full and final) | The closing money statement for someone leaving. MusterHR works it out as last salary + leave encashment + gratuity + bonus, minus deductions and minus the dues recovered during clearance, giving the net payable. |
| Acknowledgement | A recorded confirmation that you have read something, kept against your employee record with your name, the version and the date and time. You acknowledge policies, a finalised review, and your own final settlement statement. You cannot undo an acknowledgement yourself — ask HR if you acknowledged something in error. |
| Audit log | The internal record of who did what: creations, changes, deletions, sign-ins, exports, permission changes and every time somebody reveals a masked bank or identity number. It is written automatically and is not a screen you browse. What you can see of your own trail is Sign-in activity. See Reports, company settings and administration. |
| Masked field | A sensitive value shown only in part — a bank account as XXXX9012, an IFSC or Aadhaar as dots — with a Reveal action for people permitted to see it. Bank, identity, tax and two-factor details are encrypted where they are stored, and each reveal is written to the audit log. |
| Restricted holiday quota | The number of optional (restricted) holidays you may take in a financial year — 2 by default. The Holidays page shows the optional list with an Avail button and tells you how many days you have left. Each availed day still needs manager approval. See Leave and holidays. |
| Comp-off credit | A day (or half day) of leave you earn for working on a public holiday or a weekly-off day. You claim it from Leave; once your manager approves, it is added to your Comp Off balance and you can avail it as leave for up to 90 days after the day you worked. Credits are spent soonest-expiry first. |
| Payroll run | One month's payroll for the company. You create a run for a month and year, generate payslips into it from everyone's salary structure, finalise it, publish it and record the payment. One run covers one month. See Payroll and payslips. |
| Salary structure | An employee's monthly pay broken into components. Payroll copies the current structure into every payslip it generates. Anyone with no structure falls back to the monthly amount on their employee record, as a single line; anyone with neither is skipped by payroll. |
| Revision | A version of a salary structure. Saving the first one creates revision 1; every later change is saved as a new revision rather than overwriting the old one, so past figures stay readable. |
| Pay component | A line in a salary structure or on a payslip. Each is an Earning, a Deduction or an Employer contribution, and earnings are marked taxable or not. |
| Employer contribution | Money the company pays on top of your salary — employer PF, ESI, gratuity funding — rather than out of it. It raises the monthly CTC but does not reduce net pay, and it is never seeded automatically: HR adds it if the CTC you quote includes it. |
| Payslip adjustment | One-off money added to a single payslip instead of the recurring structure: Performance Bonus, Other Incentive, Reimbursement, Arrears, Deduction / Adjustment or Advance Recovery. Adjustments are only possible while the run is a Draft and the payslip is a Draft. Lines that came from the salary structure cannot be removed. |
| Exit case | The record of one person's departure, from the day it is raised through clearance to the final settlement. Found under Approvals → Offboarding; employees see their own under Resignation & exit. |
| Asset tag | The inventory code you give a piece of equipment, for example FDT-LT-001. It is unique within your company. |
| Command palette | The search box opened with ⌘K (Ctrl+K), or by typing /. It searches every page you are allowed to open. |
| Directory | The company-wide people list under Company → Directory. It deliberately leaves out addresses and other personal details. |
Indian HR and payroll terms
MusterHR runs your payroll and produces payslips. It does not calculate statutory rates and it does not file PF, ESI or TDS returns — you enter the amounts, and your CA or filing agent still does the filing.
| Term | What it means in MusterHR |
|---|---|
| CTC (cost to company) | The full monthly cost of employing someone: gross earnings plus employer contributions. MusterHR works in monthly figures throughout — the Add employee form says "Rupees per month, not annual CTC", the salary form totals a month, and the payroll report is headed "Current monthly CTC". If you are used to quoting an annual figure, divide by twelve before entering it. |
| Gross (gross earnings) | The total of every earning line for the month — Basic, HRA, allowances, bonus, reimbursement and so on — before any deduction. |
| Taxable gross | The part of gross earnings marked taxable. A reimbursement is money you receive but not income, so it counts in gross and in net pay but stays out of taxable gross. |
| Deductions | The total of every deduction line — the employee's PF share, TDS, Professional Tax, advance recoveries. |
| Net pay | Gross earnings minus deductions: the amount actually paid to the employee. Employer contributions do not reduce it. Net pay is never shown as negative. |
| Basic | The base of the salary. Other components are usually set as a proportion of it. |
| HRA (House Rent Allowance) | An allowance paid towards rent; part of it may be exempt from income tax. |
| Special allowance | The balancing earning that brings gross up to the agreed figure once Basic, HRA and the rest are set. |
| Stipend | What an intern is paid instead of a salary. MusterHR seeds an intern's structure with Internship Stipend and deliberately leaves out PF, ESI and HRA. |
| PF (Provident Fund) | Retirement savings. The employee's own share is a deduction on the payslip; the employer's share is an employer contribution and is not seeded — add it if your CTC includes it. |
| ESI (Employees' State Insurance) | State medical insurance for lower-paid employees. Not seeded on any structure; add it as an employer contribution (and a deduction for the employee share) if it applies to you. It is not applied to interns. |
| Gratuity | The statutory lump sum for long service. In MusterHR it is not a salary component: it is a line you enter on the final settlement when someone leaves, and optionally an employer contribution if you fund it monthly. |
| TDS (Tax Deducted at Source) | Income tax withheld each month, entered as a deduction. MusterHR does not calculate it or the rate — for contractors the rate is normally under section 194C, for consultants 194J, and for salary 192. Confirm with your CA. |
| Professional Tax (PT) | A state levy deducted monthly. The amount depends on the state, so you enter it yourself. |
| LWP (Leave Without Pay) | A seeded leave type with no annual quota and no pay attached — you can apply for it at any time because there is no balance to draw on. |
| Leave encashment | Payment for unused leave, entered as a line on the final settlement. |
| Arrears | Back pay for an earlier month, added to a payslip as an adjustment rather than into the salary structure. |
| Advance recovery | Money the company is taking back from a salary advance, added as a deduction adjustment on a payslip, or recovered through clearance dues on an exit. |
| Notice period | The period between resignation and last day. MusterHR does not calculate it: the exit case carries an agreed last working day, and until one is agreed the case shows "not agreed". |
| Full-and-final settlement | See Settlement above — the closing statement covering last salary, leave encashment, gratuity, bonus, deductions and recoveries. |
| Probation | The initial period a new joiner serves before employment is confirmed. MusterHR works out the confirmation due date from the joining date plus the probation period on the employee record; if either is missing, the Probation screen shows "Not set". |
| Confirmation | Ending probation successfully. Confirming sets the employee's confirmation date and their status to Active. |
| Financial year | April to March. Leave balances, the restricted-holiday quota and the holiday calendar all run on it, and the Holidays page is headed, for example, "FY Apr 2026 – Mar 2027". |
| Form 16 | The annual TDS certificate for salaried employees. MusterHR does not produce Form 16. It produces a PDF payslip per employee per month. If your CA issues a Form 16, it can be filed against the employee under the Tax document category in the document vault. |
Statuses at a glance
Every state a record can be in, with the wording you actually see on screen.
Employee record
Covered in Employee records and profiles.
| Status | What it means |
|---|---|
| Onboarding | The record exists but the person has not been made active yet. |
| Active | A current employee. |
| On notice | An exit case has been approved for them and they are working out their last days. |
| Exited | They have left. Set when the exit case is finalised, along with their exit date. |
Worth knowing. Someone added through Add employee starts as Onboarding, and no screen in the app can move them to Active — they never appear on the Onboarding list. The route that works end to end is inviting them from People → Onboarding. See Hiring, offers and onboarding.
User account
Covered in Reports, company settings and administration.
| Status | What it means |
|---|---|
| Invited | The account has been created and the person has been sent a link, but they have not set a password yet. |
| Active | They can sign in normally. |
| Suspended | A temporary block. They are signed out of every device and cannot sign in until an admin activates the account again. |
| Deactivated | The same block, used for someone who has left. Set automatically when an exit case is finalised. |
Neither blocking state touches the employee record.
Candidate onboarding
Covered in Hiring, offers and onboarding. The joining flow runs through these nine stages in order.
| Status | What it means |
|---|---|
| Invited | HR has sent the candidate their secure link. |
| Offer sent | An offer letter has been issued to them. |
| Offer accepted | They have accepted and signed the offer. |
| Details pending | Waiting for them to fill in their joining details. |
| Documents pending | Waiting for the documents they must upload. |
| Under verification | They have submitted everything; HR is checking it. |
| Ready to join | HR has verified them and they are cleared for their first day. |
| Joined | Their first day has been recorded, and their employee record becomes Active. |
| Completed | Onboarding is finished — nothing further is outstanding for them. |
In practice a candidate's record moves from Offer accepted straight to Under verification when they submit their details and documents together, so you may never see Details pending or Documents pending on a real candidate. The progress panel still lists all nine so you can see what is left to do.
Offer letter (what the candidate sees on their link)
| Status | What it means |
|---|---|
| Not yet sent | The offer is still a draft on HR's side. |
| Awaiting your response | The offer has been sent, or opened, and is waiting on the candidate. |
| Accepted | The candidate has accepted and signed it. |
| Declined | The candidate has turned it down. |
| Expired | The link has passed its expiry, which is set at 14 days from sending. |
Attendance
Covered in Attendance. A day you clock in and out on is recorded as Present or Half day; the other values describe days that were not ordinary worked days and appear in the month view and the attendance report.
| Status | What it means |
|---|---|
| Present | A full day was worked — eight hours by default. |
| Half day | Less than a full day was worked. |
| Absent | No attendance for a working day. |
| On leave | The day is covered by approved leave. |
| Holiday | A public holiday, so the office was closed. |
| Weekly off | A non-working day of the week — Saturday and Sunday by default. |
| Work from home | Worked, away from the office. |
| Missing clock-out | The day was recorded with no clock-out time. |
The clock itself and the My team view show a live state rather than a status: Not clocked in, Working, On break or Clocked out.
Leave requests and comp-off claims
Covered in Leave and holidays.
| Status | What it means |
|---|---|
| Pending | Waiting for your manager or HR to decide. The days are held against your balance meanwhile. |
| Approved | Granted. For a comp-off claim, the credit is now spendable and shows a "valid until" date. |
| Rejected | Turned down, and the held days are returned to your balance. |
| Cancelled | Withdrawn. You can cancel a leave request while it is Pending or Approved. |
Attendance corrections and profile change requests
Both use the same three states: Pending (waiting for review), Approved (applied — for a correction, the day's recorded times are replaced) and Rejected (declined, nothing changes). See Attendance and Employee records and profiles.
Documents
Covered in Documents, policies and announcements.
| Status | What it means |
|---|---|
| Pending | Waiting for HR to check this file. |
| Verified | HR has checked this file and accepted it. |
| Rejected | HR could not accept this file. Upload a replacement. |
Policies and announcements
Both use Draft (written but nobody can see it), Published (live for its audience) and Archived (withdrawn from the live list; a policy's earlier versions stay on the record). Covered in Documents, policies and announcements.
Payroll runs and payslips
Covered in Payroll and payslips.
| Run status | What it means |
|---|---|
| Draft | Payslips can be generated, adjusted and regenerated. The only state in which figures can change. |
| Finalised | The figures are locked. Publish the run to release payslips, or mark it paid. |
| Paid | The payment has been recorded against a pay date. A paid run cannot be cancelled. |
| Cancelled | The run was abandoned and its payslips are frozen as they were. It cannot be reopened and its month cannot be run again. |
| Payslip status | What it means |
|---|---|
| Draft | Inside a draft run, still adjustable, not visible to the employee. |
| Published | Released — the employee can see and download it under My payslips. |
| Cancelled | Its run was cancelled. Nothing on it can be changed. |
Reviews and probation
Covered in Performance reviews and probation.
| Cycle status | What it means |
|---|---|
| Draft | Created, but nobody is enrolled or notified yet. |
| Active | Open — employees and managers are writing their reviews. |
| Closed | The cycle is finished. |
| Review status | What it means |
|---|---|
| Not started | Nothing has been submitted yet. |
| Self-review submitted | The employee has submitted theirs; the manager's is awaited. |
| Manager review submitted | The manager has submitted theirs; HR can finalise. |
| Finalised | The manager's feedback has been shared with the employee, who is asked to acknowledge it. |
| Acknowledged | The employee has confirmed they have read it. |
| Probation status | What it means |
|---|---|
| On probation | Still serving probation, no decision taken. |
| Confirmed | Employment confirmed. |
| Extended | Probation extended to a new date. |
| Terminated | Employment ended at the probation decision; the employee moves to On notice and offboarding finalises the exit. |
Assets
Covered in Assets and offboarding.
| Status | What it means |
|---|---|
| Available | In inventory and free to assign. |
| Assigned | Issued to someone. |
| In repair | Out for repair. |
| Retired | Taken out of service permanently. |
| Lost | Missing or unrecoverable. |
Condition is recorded separately as New, Good, Fair, Poor or Damaged.
Worth knowing. An asset marked In repair cannot be put back to Available — no screen offers that move, so the only way out of the state is to retire the asset. Bear that in mind before choosing it.
Exit cases, clearance and settlement
Covered in Assets and offboarding.
| Case status | What it means |
|---|---|
| Initiated | The exit has been raised and is waiting for HR to approve it and agree a last working day. |
| In clearance | Approved. The six clearance lines are being signed off, and the employee is now On notice. |
| Clearance complete | Every clearance line has been cleared. |
| Settlement pending | The final settlement has been worked out and is going through approval, acknowledgement and payment. |
| Completed | The exit is finalised: the employee is Exited and their sign-in is deactivated. |
| Withdrawn | The employee withdrew their resignation before HR approved it. The case stops there. |
| Cancelled | HR cancelled the case. If it had moved the person to On notice, they go back to Active. Raise a new case if the exit goes ahead. |
A sixth value, Approved, exists in the system but a case never rests there — approving it moves it straight to In clearance, which is why the progress panel shows five stages.
| Clearance line | What it means |
|---|---|
| Pending | Not yet signed off. |
| Cleared | The area has signed off. |
| Flagged | Something is outstanding on this line. |
| Settlement status | What it means |
|---|---|
| Draft | Worked out, not yet sent for approval. |
| Pending approval | Waiting for sign-off. |
| Approved | Signed off and ready to pay. |
| Paid | Paid, with a payment reference recorded. |
A few figures worth remembering
| Thing | Value |
|---|---|
| Free trial | 14 days |
| Plans | Starter, Growth, Enterprise — priced per active employee per month |
| Comp-off validity | 90 days from the day you worked |
| Restricted holiday quota | 2 per financial year, by default |
| Default leave quotas | Casual Leave 12, Sick Leave 12, Earned Leave 15 |
| Document upload | PDF, JPG or PNG, up to 10 MB; download links expire after five minutes |
| Profile photo | PNG, JPG or WebP, up to 5 MB |
| Company logo | PNG, JPG, WebP or SVG, under 2 MB |
| Password reset link | Valid for one hour |
| Offer link expiry | 14 days from sending |
| Sign-in activity shown | Your own Sign-in activity page lists the 50 most recent events; an admin looking at somebody else's account sees the 25 most recent |
Worth knowing. The Payroll summary report is headed "Current monthly CTC" for a reason: it always totals the salary structures in force today, whatever period you are thinking of. It is not a record of what a past month cost. See Reports, company settings and administration.
If a word you are looking for is not here, try the FAQ and troubleshooting chapter, or the ⌘K command palette, which will usually take you to the screen the word belongs to.
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